Healthcare Training

Medical care is in high demand and will likely continue to be that way.  According to a 2023 article by Razai, Kooner, and Majeed, published in the National Library of Medicine: 

"The effects of burnout can be far-reaching, adversely impacting both patients and healthcare professionals.12,13 It can lead to reduced patient satisfaction, medical errors, and decreased quality of care.12-14 It can also lead to increased absenteeism, reduced productivity, physical and mental health problems, poor social relationships, and reduced job satisfaction among healthcare professionals.14,15"

How then can burnout be addressed?  The number of patients and professionals need to be in good ratios, however, sometimes that is not an instantly controllable factor.  While awaiting necessary organizational changes, the same authors offer solutions centered around self-care, communication training, and hospital culture.  By "Providing access to professional development opportunities, training, and educational resources [these] can help workers feel more confident, engaged and motivated, thereby reducing burnout."  Furthermore, "shared activities and experiences, including mindfulness and group discussion" can be important supports in addressing burnout. 

The Space Between offers both group and individual consulting, disguised as creative fun.  Train and have teambuilding simultaneously to support and retain your medical superstars!

In high stakes situations there is not a "one size fits all" solution.  Medical professionals have to be well equipped to deliver information to a multitude of stakeholders (patients, patient families, other medical professionals, billing coders, etc).  While there are protocols, that does not ensure that people know how to effectively communicate within the set structures.  Especially with the potentially highly emotional nature of medical diagnoses that need to be delivered, awareness, compassion, and sensitivity are needed.

The Space Between first has participants experience communication through low stakes play and art.  By understanding how you naturally react, participants can then extend and transfer communication strategies with patients in a more empathetic manor.  With training and ongoing support, medical work can be improved for all involved.  

Communicating with multiple professionals, addressing physical, mental, situational, and spiritual needs is a daunting tasks that requires multiple expertise.  In the medical field we see doctors of different training levels and specialties interacting with nurses of all training levels,  social workers, chaplains, environmental services, and managers.  That is a lot of communication channels!

Delivering medical care is science, but it is also an art.  People skills are generally developed through informal trial and error, based out of our previous experiences (however positive or negative).  The Space Between has done the research to take the guess work out of improving upon these skills and delivers it to your teams, masked as fun and games.  Your staff will connect with each other and then connect their learning to their work.  This is done through intentional learning frameworks.

Our training is designed to be engaging and interactive. You'll have the opportunity to connect with other participants, reflect on your own behaviors, participate in discussions, and embrace artistic projects.  EVERY participant is seen in each experience! To do this type of validation for an entire staff would take hours upon hours of an individual knowing every healthcare staff member and finding special ways to highlight their best qualities.  Let our experiences do the work for you in having your teams recognize the talent and efforts of each person!

We're committed to your success. That's why we offer personalized support and guidance throughout your educational journey. Participate in each individual experience and add individual consultation for participants in between delivery of the group experiences.  We're here to help and improve your overall culture!

We offer a series of 5 half day experiences that are most affective when done as a series over 4 to 6 months.  Get the best results by combining the full group experiences with consulting for each individual participant.  Please inquire if you have specific needs for your institution.

Series of Experiences:

1.  Self Awareness Experience

2.  Nonverbal Communication Experience

3.  Assumptions and Stories Experience

4.  Communication Through Validation Experience

5.  Setting and Executing Healthy Boundaries